This policy explains how Veloura Beauty Sdn. Bhd. (“Veloura”, “we”, “us”) collects and uses your personal information when you book a treatment, contact us, or use https://primenow.pro. We keep it deliberately short and honest.
What we collect
When you send a booking request or email us, we collect the details you choose to give: your name, email address, mobile number if you provide one, the treatment you’re interested in, and anything you write in the message. When you visit the site, our host records standard technical logs such as your browser type and the pages you view.
Why we use it
- To reply to your enquiry and arrange, confirm or adjust an appointment.
- To keep a simple record of your treatment history so return visits go smoothly.
- To keep the website secure and working properly.
We do not sell your information, and we do not add you to marketing lists without your clear agreement.
Who can see it
Your details are seen only by the Veloura team and by the service providers who help us operate — for example our website host and email provider. They may only use your information to provide their service to us, and never for their own purposes.
How long we keep it
We keep enquiry and appointment records only as long as needed to look after you as a guest and to meet any legal or accounting obligations, after which they are securely deleted.
Your choices
You may ask us to show you the information we hold about you, correct it, or delete it. Just email [email protected] and we’ll take care of it. This policy is provided in line with Malaysia’s Personal Data Protection Act 2010.
Cookies
The site uses a small number of cookies. You can read about them, and change your choice at any time, in our Cookie Policy.
Contact
Questions about your privacy? Write to us at [email protected] or call +60 3-2856 7190.